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Question 1:
During a project planning phase, the project manager realizes that project performance win be measured based on budget deviation and revenue, but without consideration for the overall project schedule. What should the project manager do?
A. Review and update the project schedule according to performance
B. Review the schedule baseline and consider adopting a schedule performance indicator
C. Develop a lime. cost, and scope tracking method exclusively for this project.
D. Adopt a formal change management process for the project
Correct Answer: D
Question 2:
A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact project implementation. What should the project manager do next?
A. Meet with the team member to understand their concerns and/or issues.
B. Convene a team meeting to encourage and motivate the entire team.
C. Assign an additional resource to help the team member with the tasks.
D. Ask the team member\’s functional manager if there are any known issues.
Correct Answer: A
Question 3:
A project manager is assigned to a new project. The project management office (PMO) and the project manager agree that this is the right opportunity to include daily standup meetings. The project team has never used such tools, and a few members are challenging the decision.
What should the project manager do in this situation?
A. Engage an external vendor to perform the design phase under an iterative approach.
B. Request that new team members familiar with iterative approaches be assigned to this project.
C. Update the project schedule to consider a daily standup as part of the project design phase.
D. Define the ground rules, responsibilities, and conflict management strategies.
Correct Answer: D
Question 4:
A product owner has added new high-priority work to the backlog, A project manager is working with a dedicated agile team that does not specialize in this specific area of work. The team reviewed the work and wants to accept it but acknowledges it may not have the same level of efficiency as another team having specialization in this area.
What should the project manager do In this scenario?
A. Add temporary members with the specialized skill set to the team to accomplish the work with a high level of confidence.
B. Assess the impact of a possible delay to the project and encourage the team to take the work if the impact is tolerable.
C. Accept the work and outsource it to another team that has the specialized skill set; then integrate the solution,
D. Reject the work from this team\’s backlog and ask the product owner to add It to another team\’s backlog.
Correct Answer: B
Question 5:
A project manager is initiating an agile project for which some external components will be delivered by vendors. One of the vendors, however, will be unable to deliver its component in an incremental, collaborative way. How should the project manager handle this situation?
A. Submit a request to the project sponsor to have the vendor replaced with a vendor who can work following an agile approach.
B. Ask the project management office (PMO) to abandon using an agile approach on the project to accommodate the vendor.
C. Have the vendor deliver the component using another approach, then integrate it into the project without changing the overall agile approach.
D. Ask the product owner to move the component to the product backlog to be addressed after the work using an agile approach has been completed.
Correct Answer: B
Question 6:
A project team is trying to meet the milestone target dates in order to receive a bonus promised by the project sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and delays. Tensions are high, and the sponsor is concerned.
What should the project manager do?
A. Schedule a team-building activity to boost the team\’s morale.
B. Discuss with the team how the project objectives can be met.
C. Organize a team meeting to remind the team of the ground rules.
D. Request that the sponsor increase the bonus for high performers.
Correct Answer: A
Question 7:
A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project.
What should the project manager do?
A. Process a bank loan to pay the payroll of the third-party supplier.
B. Reassign resources from other projects to pay the third-party supplier.
C. Explain the third-party supplier situation to the client and request payment.
D. Inform the client that the project must be delayed until payment is received.
Correct Answer: C
Question 8:
A project manager is assigned to a new marketing campaign The sponsor gives the project manager an approved project management plan for review and explains the scope, business requirements, deliverables and stakeholders The project
manager asks to see the project charter to gain a better understanding of the project. The sponsor says the project is small and simple so there is no need for a project charter.
What should the project manager do?
A. Speak with peers about the need for a project charter
B. Develop the project charter and send it for approval
C. Explain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager\’s responsibilities
D. Agree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan
Correct Answer: C
Question 9:
A new sales software development project is underway The customer is still finalizing the requirements for the system when a new CEO is introduced. The new CEO is expected to make changes to the organization, which most likely will impact development. However, the most important criterion for the project is that the software must provide correct sales results. No intermediate results are required.
Which project approach should the project manager take?
A. Incremental
B. Predictive
C. Hybrid
D. iterative
Correct Answer: D
Question 10:
A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach Recently the organization has strongly encouraged all project managers to adopt an agile approach. This was announced 2 weeks before the project manager planned to kick off a large complex project with the same group of stakeholders.
What should the project manager do?
A. Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach
B. Continue to use the predictive approach m the new project since it is the approach the stakeholders are familiar with using
C. Share the pros and cons of adopting an agile approach for the new project only with the team and ask them to decide which approach to use
D. Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project
Correct Answer: D
Question 11:
During project execution, a project manager is informed that most of the project team members have enrolled in the newly implemented work-from-home company policy. How should the project manager reflect this change in the project?
A. Update the communication styles for enrolled team members in the communications management plan.
B. Update roles and responsibilities for enrolled team members in the responsibility assignment matrix (RAM)
C. Update the stakeholder engagement plan to include the emergency contact information for enrolled team members.
D. Update the resource calendar for enrolled team members in the resource management plan
Correct Answer: A
Question 12:
The change control board (CCB) rejects a change request submitted by a subject matter expert (SME) The SME refuses to accept this rejection and does not want to continue the project without the change What should the project manager have done to avoid this situation?
A. Requested that the sponsor approved the change request first.
B. Assessed the change\’s overall impact to the project before submission
C. Ensured that the change request was aligned with the project scope
D. Submitted the change request directly to the CCB
Correct Answer: B
Question 13:
A project manager implementing a hybrid project is dealing with multiple stakeholders in a rapidly changing business environment. How should the project manager ensure that the needs of stakeholders are consistently met?
A. Assign one team member to one stakeholder to ensure that the responsible team member is conversant with the needs of the stakeholder.
B. Add more iterative techniques to improve stakeholder learning.
C. Identify all the critical stakeholders during the project initiation.
D. Use iterative life cycles involving stakeholders to enable the team to improve the product end result through successive prototypes.
Correct Answer: C
Question 14:
A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team member\’s deliverables do not meet the requirements. What should the project manager do first?
A. Assemble the project team via conference call to tell them that disciplinary action will be taken if any more noncompliant deliverables are submitted.
B. Discuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding.
C. Schedule time with the project sponsor to inform them that the project schedule is slipping due to the time it will take to rework the deliverables.
D. Meet with the project team to explain that noncompliant deliverables must be reworked and submitted immediately to avoid project delays.
Correct Answer: B
Question 15:
A project team is executing a large regulatory project comprised of a multitude of internal and external stakeholders. An initial impact analysis revealed several systems, including an enhancement to existing modules as well as new builds. After completion of the initial design workshop, the team conducted a brainstorming session to better understand the types of likely users.
Which technique will best serve this purpose?
A. Personas
B. Power influence grid
C. Power user grid
D. Salience model
Correct Answer: D